I am a professional photocopier technician, focusing on office sized, but also desktop laser photocopiers. I am certified in HP, Lexmark, various Xerox models, and various Canon photocopiers.
I say with all of my heart: Fuck HP.
Marry, fuck, kill. Which manufacturer are you marrying?
Ricoh, we just bought a big one for our volunteer office and it has NOT been a PITA for six whole weeks. No attention needed from me, the elderly and/or technology illiterate volunteers print all day with zero stress. Thank you, Ricoh, you beautiful. golden. Bastards.
What, now even the office printers?
Especially the office models
But half of their modern printers require a monthly paid subscription to even function. They need to stop doing that.
people need to stop buying HP printers
They did.
They now rent them through a monthly paid subscription.
zing!
so shitty, though
Hang on, I’ve had the same Brother laser printer for 10 years. Are you telling me there are for real subscription services for printers now?
Yup, a subscription that sends you ink and paper as needed (printer reports you need ink soon, sends an order automatically)
Some are even billed per-page printed.
If you cancel or remove your payment method: the ink you currently have stops working.
Yep.
HP is especially known for pushing ink subscriptions. There was some news about it recently, which is why this article exists, he’s justifying their shitty behaviour.
Well I for one am disgusted
There have always been for all brands, but they are usually part of a leasing contract for businesses. The new thing is that HP is trying to trick consumers into similar contracts even though most have no need for it.
Amateur, I have my HL5170DN from 2006 still going strong
I mean I use the thing like once a year. By some miracle I’ve never changed the toner (ink? Not sure, never bought it)
Here’s my maintenance page, I’m not a heavy user, but when I do print, it’s usually a sizable job.
Is that drum info not reading right or is it due for a replacement?
It needs to be replaced. It’s about 15,000 pages past life expectancy
Ah, that explains it.
deleted by creator
HP’s own laser printers are actually still spared of this nonsense. I use their supplies for best results as I used to contract with them and did repairs on their business customer’s machines. A large number of repair requests were caused by damage from 3rd party cartridges with low quality fusers that would cause toner to clog the mechanism.
The ink plan isn’t required, you can still use regular cartridges.
But they do require you create an account and register the printer before it will function with their newer consumer printers.
Business/Enterprise printers too, at least some of them…
Wait, what? I’ve never heard about this before. It doesn’t change my mind that HP can go fuck themselves. I boycott because they have shit products and customer support. And I tell everyone I meet about it. Imagine me as a CrossFit vegan, only with an unhealthy hatred for HP.
I like that analogy.
It depends on the model, some actually require some level of subscription to even function.
Really, which ones?
Any model that comes with an HP+ free trial subscription will stop working after the trial ends. You can then go out and buy “non instant ink” cartridges for a high price or you can sign up for their monthly subscription and get new ink and paper in the mail whenever it runs low. It’s a scummy aggressive marketing tactic.
It’s not their printers which are hated, it’s their business model of selling overpriced ink and toner cartridges to a price that’s higher than champagne prices and using technical devices to make it impossible to use other toner sources, firmware to make printers stop working when ink runs anywhere near low (they define ‘low’ as 33% ink left), while at the same time ensuring that as much ink and toner as possible are wasted through unnecessary testing and calibration and cleaning processes.
No, we hate their fucking printers as well. Non-removable printheads and automatic retraction to try to stop you from unclogging their shit hardware. I’d also include the firmware in critique of their printers, what you mention above, as well as limiting black printing if color is low (even with dedicated black cartridges). Arbitrarily restricting scanning on some models, etc.
We decidedly DO hate their printers.
That are all symptoms of said business model. And Hewlett Packard isn’t the only company with such abominations.
To add to your point, their printers are indeed hated, but it is simply a symptom of their terrible business model and not the problem itself.
No, I hate their bloated as fuck drivers as well.
Not to forget possibility of machine identification code (in best case waste of toner/ink, in worst case dangerous).
Does anyone at HP even use their own printers?
Depends if there’s a camera nearby or not.
“They’re gone? Bring back the Brother.”
I wish i had the answer to this, as i work ewaste in the silicon valley, but HP isnt one of our clients.
Probably not the inkjets. The lasers have been good. Old ones were eternal.
I remember programming rude messages into the LCDs of those old HP Laserjets in college. Good times
“FEED ME A STRAY CAT”
“BBQ SAUCE LOW”
Some of my favorites.
He smiled as he typed.
‘Our printers are made to be less hated.’
“Lol,” he said. “Lmao.”
Less hated, more loathed.
Despised even.
We have some old, great HP printers. Rock solid.
As they die, Brother, my Brother.
Fuck the latest HP.
Iirc Brother printers are heading down a similar dark path. Though I don’t recall where I got that info, so take it with a grain of salt.
Edit: I somehow misspelled brother.
Every Brother printer I have personally owned over the past 20 years was a colossal piece of shit.
And yet, somehow still better than HP.
I can’t stand that company (their laptops are shite as well, except for maybe some of the Omens).
I believe it.
Inkjet or laser?
Several different models of inkjet multifunction stations.
I believe their laser printers should be of better quality than the inkjets.
I’ll have to take your word for it because I’ve had a xerox laser for 2 years now that works flawlessly and the software isn’t nearly as abhorrent as brother’s
I have two Brother laser printers, an older one and a newer one. Both still work great. When I see people recommending Brother online it’s mainly the laser printers. Maybe they’re just made differently from the inkjet printers.
I’m glad you are having good experience with a Xerox and I would like to know how they compare to Brother ones on a price point. Do they cost a lot more? Also good to know about the software. I’ve personally only used my printers with the default drivers that came with Linux.
P.S. I also have a Kyocera laser printer which I’ve never had any issues with.
Hp 4000 series laser printers are still the bomb
I have a 4050 and a 1200 still going strong. When they do go I have a Kyocera and a Brother to replace them.
Can we sue for false advertising
With all the interest in 3D printer and large communities building their own printers, where are the amateur 2D printers? Did we just jump to 3D printing because it was cooler (which I also admit is amaizing)?
I just want a basic 2D inkjet or laser printer that doesn’t stop printing because magenta is low or doesn’t waste ink to “clean” the print head, nor make up weird errors because it doesn’t have access to the internet.
What about printers without ink? Would it be too hard/complicated to use a lower power laser (instead of a laser cutter) to burn/scorch a thin micrometric, if not nanometric, layer of normal everyday printing/copy white paper?
As a child, I remember scorching magazine/journal paper and all sorts of wood materials with my grandmother’s handheld magnifying lens under the summer sun in the yard. I was able to draw stuff without burning some of the material completely.
What about printers without ink?
Laser printers have existed for a long time and they don’t use ink, but they do use toner. I’m gonna assume just scorching the paper has been proven to be a bad idea, because someone would have tried to market a toner-free printer by now otherwise.
My best guess is that it’s very hard to scorch paper to a color anywhere near black without creating a serious fire hazard. Even if you could calibrate the laser just right, the next batch of paper could burn because it has a slightly different weight, texture, or composition.
You’d probably end up being special paper stuff something in it that turns black at a fairly low temperature. That’s pretty common for things like receipt printers.
Zink Paper is an alternative but nowhere as cheap as regular paper+ink
The paper has several layers: a backing layer with optional pressure sensitive adhesive, heat-sensitive layers with cyan, magenta and yellow dyes in colorless form, and an overcoat.
The HP logo is all it takes to make printers hated at this point. Couldnt give me one even if it included 10yrs of ink.
I hated my mom’s Epson way more than any HP I’ve ever used. It was nice because it was a ink-tank model, but the software was awful.
This is kinda like saying I’d rather step in the slightly smaller pile of shit.
Does this count as false advertising?
They were when HP was run by engineers.
HP is a fallen giant that cannot stand back up so uses it’s grotesque fingernails to dig itself deeper down into the ground instead.
Thanks, Meg Whitman.
Whitman was eBay.
You’re probably thinking of Carly Fiorina. But it’s not like she was the only turd CEO there.
Lmao. Is this real? Why is less in italics?
Well, I don’t think they could be any more hated.
They could talk.
HP makes my most hated printers.
So…it’s not an HP printer?
My guess if you buy a HP printer, they send a Brother laser printer, which is going to make consumers much happier.
